The Complete ServiceNow System Administrator Course | Видеокурсы и книги по темам. Video Tutorials and books

The Complete ServiceNow System Administrator Course

Тема в разделе "Other courses", создана пользователем Администратор, сен 22, 2020.

  1. Администратор

    Администратор Administrator Команда форума

    [​IMG]The Complete ServiceNow System Administrator Course — Udemy — Last updated 8/2020 — Free download


    Learn how to administer, configure, and customize your ServiceNow instance!
    What you’ll learn

    • Understand how ServiceNow works behind the scenes
    • Master administration on the ServiceNow platform
    • Understand the different configurations & customizations
    • Obtain the knowledge to successfully pass the ServiceNow certified System Administrator exam
    Requirements
    • An understanding of ITIL principles can help but is not required
    Description

    Whether you’re brand new to ServiceNow or are looking for a refresher, this course will teach you how to properly administer a ServiceNow instance and prepare you for the ServiceNow Certified System Administrator exam.

    This course is packed with over 11 hours of content, a workbook, AND a practice exam based on the System Administrator exam. This course covers fundamental and advanced ServiceNow concepts, like lists, forms, table administration, user administration, IT Service Management, events, notifications and so much more! In addition to the lectures, each module also features quizzes and tons of additional resources.

    After completing this course you should be able to:

    1. Create new users, groups, and roles
    2. Manage users and access
    3. Configure and customize lists and forms
    4. Create new applications on the NOW platform
    5. Leverage events and notifications
    6. Work with importing data through import sets
    7. Build custom reports
    8. Understand when to use UI policies, UI actions, business rules, script includes, and data policies

    Bonus Material: This course also offers a bonus module on how to build your very own application in ServiceNow!

    FAQs

    Q: What version of ServiceNow does this cover?

    A: This course has been updated for the Paris release and was originally recorded on the Kingston release.

    Q: Can I follow along with my own instance?

    A: Yes! I provide instructions on how you can obtain your very own personal developer instance

    Features

    • Updated for the Paris release!
    • Quizzes
    • Practice Exam
    • Workbook
    • 1080p video recordings

    Topics Covered

    1. The user interface
    2. Customizations including UI policies, UI actions, business rules, script includes, data policies
    3. Client-side versus server-side customizations
    4. Update sets
    5. Table administration & relationships
    6. Field types & reference fields
    7. Users, groups, & roles
    8. Access controls
    9. Impersonating users
    10. LDAP & SSO
    11. Incident Management
    12. Problem Management
    13. Change Management
    14. Configuration Management
    15. Service-Level Agreements
    16. Service Catalog Management
    17. Knowledge Management
    18. Service Portal
    19. System properties
    20. System diagnostics
    21. Events & notifications
    22. Workflows
    23. Import sets
    24. Reporting
    25. Custom application development
    Who this course is for:

    • Those who are new to the ServiceNow platform
    • Anyone interested in becoming a ServiceNow administrator or developer
    • Those who are looking to pass the ServiceNow certified System Administrator exam


    DOWNLOAD

    Filename: The Complete ServiceNow System Administrator Course.part1.rar (download)
    Filesize: 2.93 GB
    Filename: The Complete ServiceNow System Administrator Course.part2.rar (download)
    Filesize: 1.22 GB

    Course content: https://www.udemy.com/course/the-complete-servicenow-system-administrator-course/

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